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Seller Profile: TripleNetPricing

TripleNetPricing

Triplenet Pricing has been in the Consumer Electronics and office supply industry for many years.

All of our products are brand new and factory sealed with a warranty (either from us or the manufacturer or both) or your money back.

We also guarantee all items to be as described, or you will receive a full refund(plus shipping!).

Our philosophy is simple and never changes - Offer the highest quality, brand name products that our customers demand at excellent prices.

We do recognize that this is a very competitive industry and that low prices alone can only take us so far.
Therefore, at Triplenet Pricing, we combine price, technical "know how", honest and straightforward service, speedy shipping, and great customer service.

Return Policy

Standard Return Policy

  • Return for refund within: 30 days
  • Return for replacement within: 30 days
  • Restocking Fee: 0.00%

RMA Policy

TripleNetPricing Return Policies.
• All returns must include the following or it may be rejected and returned back to you:
• Product purchased from TripleNetPricing
• Original Condition, no physical damage (exclude damages sustained during transportation)
• All accessories, manuals, warranty registration card, etc.
• Original UPC/serial number intact on product and on retail package (Proof of Purchase)
• All return request for refund or replacement can be submitted via Newegg Return Portal with valid return reason selected within thirty (30) calendar days from the delivery date and valid RMA numbers will be provided by Newegg

Return Requirements and Policy:
1. All return or replacement request will be processed within 2 business days after returned item is received by TripleNetPricing
2. Shipment received with visible damages must be reported to us within Fifteen (15) calendar days of the delivery date. In the event an item is sold without shipping charge, TripleNetPricing will refund the amount of sale.
3. All returns with missing part(s) (including, but not limited to, accessories, manuals, warranty registration cards, original manufacturer packing materials and retail packaging) will not be processed until the part is received.
4. Customer is responsible for return shipping expenses for products over 50lbs unless product is defective, damaged, or not as advertised. Replacements will be shipped at our expense.
5. Customer is required to ship the return products with sufficient shipping packaging and void fill material inside to prevent product from physically damaged during return transportation or customer will be responsible for any loss and damages in return shipping. Any loss or damages during the return shipping due to insufficient shipping packaging may result the return to be rejected back to you or charges to be applied to your refund determined by TripleNetPricing.
6. Upon our acceptance of the merchandise in like new condition in strict conformance with the basic criteria and standard returns policy, the purchase price will be credited to the credit card used for the original purchase.
7. Refund will be issued after our warehouse receives, inspects, and processes your return. TripleNetPricing will refund back to your method of payment.

Restocking Fees and Return Shipping Labels
Newegg Marketplace does NOT charge restocking fees for eligible returns. Return shipping labels within return policy period are free for returns under 50lbs, damaged or defective products, wrong product was sent to you, or the product did not match what was shown on website.

RMA instructions

When you return an item, you may see different return options available. To request:
1. Log onto your NeweggBusiness.com account. Select New RMA Request option under My Account. Find your order in order history.
2. Click Return an item from this order option to start.
3. Select the return type from Refund or Replace.
4. Select the item(s) you wish to continue.
5. Specify more details, including item quantity, and any additional comments or messages regarding your request before click SUBMIT button.
6. It will take up to 24 - 48 hours to respond to your inquiry after Customer Service Representatives receive your inquiry.
7. Once your request is approved, you will be provided with detailed instruction through e-mail. The e-mail contains RMA number, RMA details and important return shipping instruction. Read the instruction carefully before shipping your return merchandise back.
8. We strongly recommend you return your item in the same or similar packaging as they were delivered to you with all the original parts, accessories and menu/documentation included (any missing parts or accessories may result your return being rejected or your refund/replacement being delayed). Re-using the package your item came in is acceptable, as long as the packaging is in good condition and all previous addresses, tracking information and labels are removed.

Feedback

5 out of 5 eggs Based on 802 ratings

To rate this seller or report a problem, please use the link provided in the order confirmation email or the order history section located in your account settings.
Please note that customers may submit star ratings for sellers and have the option not to submit written reviews, which can result in a lower number of reviews. All ratings are accrued to the seller’s current total star rating.
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  • Anonymous

4 out of 5 eggs Product returned .. got a quick refund

The product showed a picture with 2T but was 500 mb. It was returned and the refund showed up in my account as soon as they received the returned NVme ssd drive.

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  • Anonymous

4 out of 5 eggs Great, exactly as described and what I wanted.

Great price for this item

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  • Anonymous

4 out of 5 eggs Would not recommend

Product never arrive as stated, sent an email with no reply back, still waiting to hear back after several days have past. Would not recommend triple net pricing!

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  • Stephen S.

4 out of 5 eggs disappointed

I paid for a new monitor, received a used monitor. I shipped back and I asked for a new replacement. I received a refund. Now I have to start over and pick out a monitor to buy... Meanwhile my customer is waiting.

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  • Anonymous

4 out of 5 eggs

Great service, great product! Would order from this Seller any time!

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  • Bill W

4 out of 5 eggs WOW!!! Hermetically sealed!!!

Wow! Appreciate the effort!! Package was water (and old man) proof!!! Had to go sharpen a knife! Man! Where'd ya get that tape? I didn't think my knife sharpening was that bad, works everywhere else! Anyway, 10 minutes after attempting to open the package, the hard drive appeared tightly encased in bubble wrap. Dog is not a fan of bubble wrap! Cat likes whats left of the box. Amazing how all that cat fits in there. Hard drive works great. Thank you.

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  • Saved G.

4 out of 5 eggs Tried to cancel.

Tried to cancel order and was not able to cancel order. Then the junk arrived and worked for a few days then smoked and filled my house with toxic smoke! True nightmare, wish the cancel would have worked.

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  • Anonymous

4 out of 5 eggs Very slow to ship

Would buy item again but from a different seller.

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  • Anonymous

4 out of 5 eggs horrible company to purchase from

THEY SELL PRODUCTS NOT INTENDED FOR UNITED STATES IN THE UNITED STATES. YOU WILL NOT GET ANY SUPPORT BECAUSE THE PRODUCTS WERE NOT INTENDED FOR THIS COUNTRY. THEY DON'T CARE. CALL CUSTOMER SERVICE THEY ACT LIKE NOTHING IS WRONG. WORST COMPANY TO PURCHASE FROM. NO WONDER WHY THEY GOT 1 STAR ON GOOGLE!

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  • Ben W.

4 out of 5 eggs Fraudulent Seller

Asrock H320 sent without the basic visual display drivers. Seller sent a defective product.

1 out of 1 people found this review helpful. Did you? Yes No

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Seller Profile: TripleNetPricing