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Seller Profile: Ucs Deals

Ucs Deals

One stop to all your Tech savings!

Selling all kind of Electronics for great prices.

At Ucs Deals You will get trending products at discounted prices. Get the smartest deals on Headphones, Bluetooth, Speakers, Smart Watches, Electronics and Accessories.

Customer Satisfaction is our number one priority, If there's any issues with your order feel free to reach out to us, and let us make it right. We typically respond on the same Business day.

We ship same or next day, depending on the time of when your order was received.

Feel free to reach out with any questions pr concerns.

Thank you for shopping with us!!

Return Policy

Standard Return Policy

  • Return for refund within: 30 days
  • Return for replacement within: 30 days
  • Restocking Fee: 0.00%

RMA Policy

Ucs Deals Return Policies.
• All returns must include the following or it may be rejected and returned back to you:
• Product purchased from Ucs Deals
• Original Condition, no physical damage (exclude damages sustained during transportation)
• All accessories, manuals, warranty registration card, etc.
• Original UPC/serial number intact on product and on retail package (Proof of Purchase)
• All return request for refund or replacement can be submitted via Newegg Return Portal with valid return reason selected within thirty (30) calendar days from the delivery date and valid RMA numbers will be provided by Newegg

Return Requirements and Policy:
1. All return or replacement request will be processed within 2 business days after returned item is received by Ucs Deals
2. Shipment received with visible damages must be reported to us within Fifteen (15) calendar days of the delivery date. In the event an item is sold without shipping charge, Ucs Deals will refund the amount of sale.
3. All returns with missing part(s) (including, but not limited to, accessories, manuals, warranty registration cards, original manufacturer packing materials and retail packaging) will not be processed until the part is received.
4. Customer is responsible for return shipping expenses for products over 50lbs unless product is defective, damaged, or not as advertised. Replacements will be shipped at our expense.
5. Customer is required to ship the return products with sufficient shipping packaging and void fill material inside to prevent product from physically damaged during return transportation or customer will be responsible for any loss and damages in return shipping. Any loss or damages during the return shipping due to insufficient shipping packaging may result the return to be rejected back to you or charges to be applied to your refund determined by Ucs Deals.
6. Upon our acceptance of the merchandise in like new condition in strict conformance with the basic criteria and standard returns policy, the purchase price will be credited to the credit card used for the original purchase.
7. Refund will be issued after our warehouse receives, inspects, and processes your return. Ucs Deals will refund back to your method of payment.

Restocking Fees and Return Shipping Labels:
Ucs Deals can charge a Restocking Fee if all the following conditions are met:
a.The sold item condition is New (NOT Refurbished)
b.The return is due to the buyer’s personal reason (e.g., No Longer Needed)
c.The item has been opened
d.The product belongs to the following categories: VGA, HD, Motherboard (MB), TV, or Projector
The restocking fee may range between 0-15% at seller's discretion for any qualifying returns.
Return shipping labels within return policy period are free for returns under 50lbs, damaged or defective products, wrong product was sent to you, or the product did not match what was shown on website.
For returns over 50lbs due to the buyer's personal return reason (e.g., No Longer Needed), the buyer is responsible for the return shipping cost.

RMA instructions

When you return an item, you may see different return options available. To request:
1. Log onto your NeweggBusiness.com account. Select New RMA Request option under My Account. Find your order in order history.
2. Click Return an item from this order option to start.
3. Select the return type from Refund or Replace.
4. Select the item(s) you wish to continue.
5. Specify more details, including item quantity, and any additional comments or messages regarding your request before click SUBMIT button.
6. It will take up to 24 - 48 hours to respond to your inquiry after Customer Service Representatives receive your inquiry.
7. Once your request is approved, you will be provided with detailed instruction through e-mail. The e-mail contains RMA number, RMA details and important return shipping instruction. Read the instruction carefully before shipping your return merchandise back.
8. We strongly recommend you return your item in the same or similar packaging as they were delivered to you with all the original parts, accessories and menu/documentation included (any missing parts or accessories may result your return being rejected or your refund/replacement being delayed). Re-using the package your item came in is acceptable, as long as the packaging is in good condition and all previous addresses, tracking information and labels are removed.

Feedback

5 out of 5 eggs Based on 48 ratings

To rate this seller or report a problem, please use the link provided in the order confirmation email or the order history section located in your account settings.
Please note that customers may submit star ratings for sellers and have the option not to submit written reviews, which can result in a lower number of reviews. All ratings are accrued to the seller’s current total star rating.
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  • Barry R.

4 out of 5 eggs Sent the wrong mouse

Ordered a wired gaming mouse just like the one I'm replacing. They sent me a wireless mouse with fewer features. They got the brand right, model wasn't even close.

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  • Anonymous

4 out of 5 eggs

Great mouse. Price is right. No complaints. Thank you!

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  • Anonymous

4 out of 5 eggs Great game

Highly recommend this seller, item as described, prompt shipping, well packaged

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  • Clayton A.

4 out of 5 eggs Not sure what they are selling as I order a new unit....

The box arrived on time with not damage to the outside. I left the item in the box until I was ready to wrap xmas gifts. The box was within a much larger box with no packing. The headset box and obviously been open as the tape and print on the outside of the box had been ripped off. I checked the contents and it appears all parts are included. I fear they sent me a returned item and not a brand new unit. I am very disappointed and hope the unit works. If it does not I will be seeking relief from Newegg. After purchasing thousands of dollars from Newegg this is the very first item I have ever questioned...THIS SHOULD NEVER HAVE BEEN SHIPPED as it appears used.

0 out of 1 people found this review helpful. Did you? Yes No

  • Anonymous

4 out of 5 eggs

We were very satisfied. I have recommended Newegg to other people. Thank you !

1 out of 1 people found this review helpful. Did you? Yes No

  • Anonymous

4 out of 5 eggs Fast shipping!

Another great transaction. Highly recommended seller!!

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  • Anonymous

4 out of 5 eggs Highly recommend seller

Thank you for smooth and easy transaction! Arrived faster than expected.

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  • Anonymous

4 out of 5 eggs Xbox Series S

Very fast, efficient and product was as described

1 out of 1 people found this review helpful. Did you? Yes No

  • George R.

4 out of 5 eggs Mouse showed up on time and in good condition

Not much else that I could honestly say about this. I didn't have reason to contact the seller as everything went as one would expect. I would use this seller again based on the fact that the item was received in a timely manner as described.

1 out of 1 people found this review helpful. Did you? Yes No

  • Jeffrey S.

4 out of 5 eggs Another perfect transaction with Newegg

I love dealing with Newegg. I have never had an issue with them and they are prompt and professional in fulfilling their transactions.

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Seller Profile: Ucs Deals