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Seller Profile: UltimoValue Business

UltimoValue Business

UltimoValue offers popular, high quality products at the lowest sale prices on home theater accessories, flat screen monitor mounts, home and personal electronics, Android tablets, iPhone accessories, and fitness equipment. We review thousands of products to find the best deals to bring you the ultimate in value.

On UltimoValue, you can search from a huge list top selling products like articulating or tilting flat screen TV mounts, dual monitor desk mounts, new Android tablets, external batteries, cell phone accessories, home security products, audio visual accessories, fitness products, sports equipment, and much more. Find ultimate savings and low pricing on UltimoValue exclusive brands like Mount It™, Turcom Electronics™.

Return Policy

Standard Return Policy

  • Return for refund within: 30 days
  • Return for replacement within: 60 days
  • Restocking Fee: 15.00%

RMA Policy

Product returns are subject to the return policy set forth below.
Returns for Refunds: All product returns for refunds require an authorization from UltimoValue Business. Please contact Customer Service to obtain a return authorization. Returns are allowed within 30 days of the delivery date. UltimoValue Business will provide pre-paid return shipping labels for defective products and will apply full refund on the purchase price once the product is received at our location. Shipping and handling costs for returns on non-defective items are not refundable. Return shipping for non-defective items is client responsibility.
If a return request is made for any other reason within 30 days of the original date of purchase, (i.e., buyer's remorse, no longer needed/wanted, accidental orders, etc.), then the customer is responsible for the return shipping fees to send the item back to us, and a restock fee is deducted from the refund total. The restock fee is calculated from the initial shipping and handling fee cost, to ship the item to the address on file for the order.
Returns for Replacements: Replacements will be provided for any defective product within the specified warranty period for that product. Replacements will be the only recourse for defective product returns after 30 days from the delivery date have passed. Replacements will be for the exact same item during its warranty period. Product substitutions are not allowed. Return shipping for replacements are client responsibility. UltimoValue Business will bear the costs of replacement item shipment.
All returns, whether for refund or replacement, require a Return Merchandise Authorization (RMA). Products that are returned without prior RMA and the RMA# clearly printed on the address label will be refused and sent back to the sender. Please follow the directions provided with the RMA to prevent delays in processing your return.
UltimoValue Business is not liable for returned packages that are lost in transit. We strongly recommended that you use a shipping service with a tracking number and obtain insurance when shipping back your merchandise.

RMA instructions

When you return an item, you may see different return options available. To request:
1. Log onto your NeweggBusiness.com account. Select New RMA Request option under My Account. Find your order in order history.
2. Click Return an item from this order option to start.
3. Select the return type from Refund or Replace.
4. Select the item(s) you wish to continue.
5. Specify more details, including item quantity, and any additional comments or messages regarding your request before click SUBMIT button.
6. It will take up to 24 - 48 hours to respond to your inquiry after Customer Service Representatives receive your inquiry.
7. Once your request is approved, you will be provided with detailed instruction through e-mail. The e-mail contains RMA number, RMA details and important return shipping instruction. Read the instruction carefully before shipping your return merchandise back.
8. We strongly recommend you return your item in the same or similar packaging as they were delivered to you with all the original parts, accessories and menu/documentation included (any missing parts or accessories may result your return being rejected or your refund/replacement being delayed). Re-using the package your item came in is acceptable, as long as the packaging is in good condition and all previous addresses, tracking information and labels are removed.

Feedback

4 out of 5 eggs Based on 361 ratings

To rate this seller or report a problem, please use the link provided in the order confirmation email or the order history section located in your account settings.
Please note that customers may submit star ratings for sellers and have the option not to submit written reviews, which can result in a lower number of reviews. All ratings are accrued to the seller’s current total star rating.
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  • Anonymous

4 out of 5 eggs Very Prompt Delivery -- Thank you very much! I do miss any instructions. . .

I would recommend this seller.

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  • John M.

4 out of 5 eggs do your homework

Newegg is a great source for the smart consumer that does their homework

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  • Fernando Orozco

4 out of 5 eggs Ítem as Expected

Easy to assembling, nice, strong enough, It would be good if they sent extra screws in case one was damaged, but it met my expectations, so I recommend it. Fácil de ensamblar, es sólido y confiable, posiblemente si mandaran tornillos extras sería bueno pero cumplí mis expectativas y por eso si lo recomiendo.

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  • Cindy S.

4 out of 5 eggs vesa adapter no instructions

I contacted the seller for instructions, received an auto reply, but never response. I was able to make it work, but I still have no idea what all of these other screws are for since they are too big to go through the holes on the plate.

1 out of 1 people found this review helpful. Did you? Yes No

  • Anonymous

4 out of 5 eggs Amazing Product

Works very well and as intended and described

1 out of 1 people found this review helpful. Did you? Yes No

  • J.W.

4 out of 5 eggs Very Pleased

The Keyboard is exactly as I expected ,,, not a gaming keyboard ,,, but a very quite one for business

1 out of 2 people found this review helpful. Did you? Yes No

  • Don B.

4 out of 5 eggs It works and it was on time

I like the arms that attach right to the wall - they seem sturdier. The seller got it here on time.

3 out of 3 people found this review helpful. Did you? Yes No

  • Anonymous

4 out of 5 eggs

Was a quality product but it did not fit my needs so I had to return it. The return process was easy enough but I did not like that I had to pay $21 (1/3 of the cost of the product) in order to ship the item back.

1 out of 1 people found this review helpful. Did you? Yes No

  • Jasson R.

4 out of 5 eggs Nice

Showed up early, easy to use.

1 out of 1 people found this review helpful. Did you? Yes No

  • Sal Duarte

4 out of 5 eggs Horrible

Purchased a keyboard tray, missing all the parts to assemble. Contacted seller. No response. Parts have been sitting

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Seller Profile: UltimoValue Business