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Seller Profile: Unique Bargains B2B

Unique Bargains B2B

We are a global company with operations in San Francisco, Kentucky, Hong Kong and China. China is now the 'world's factory' and most goods you purchase from major brands today are actually made there. We try to identify factories and suppliers that work with top quality brands and can meet their quality standards, and provide those factories with the opportunity to sell their unbranded goods directly to customers in the USA. Everything you get from Unique Bargains is factory-direct from high quality suppliers in China and are priced accordingly. We have some of the lowest prices on the internet because we get the items factory direct from China and leave the brand names off. Why not steal a factory-direct deal from China today?

When you buy from Unique Bargains, you are dealing with a US-based seller and can work with our customer service team based in Kentucky to address any concerns.

Return Policy

Standard Return Policy

  • Return for refund within: 30 days
  • Return for replacement within: 60 days
  • Restocking Fee: 15.00%

RMA Policy

Unique Bargains B2B Return Policies
. All returns must include the following or it will be rejected and returned back to you at your cost:
. Product purchased from Unique Bargains B2B
. Original Condition, no physical damage (exclude damages sustained during transportation)
. All accessories, manuals, warranty registration card, etc.
. Original UPC/serial number intact on product and on retail package (Proof of Purchase)
. All return request for refund or replacement can be submitted via Newegg Return Portal with valid return reason selected within thirty (30) calendar days from the invoice date and valid RMA numbers will be provided by Newegg

Additional Return Requirements and Policy:
1. All return or replacement request will be processed within 5 business days after returned item is received by Unique Bargains B2B
2. Shipment received with visible damages must be reported to us within Three (3) calendar days of the delivery date. In the event an item is sold without shipping charge, Unique Bargains B2B will refund the amount of sale.
3. All returns with missing part(s) (including, but not limited to, accessories, manuals, warranty registration cards, original manufacturer packing materials and retail packaging) will not be processed until the part is received.
4. Customer is responsible for return shipping expenses and restocking fee unless otherwise explicitly states on the product. Replacements will be shipped at our expense.
5. Customer is required to ship the return products with sufficient shipping packaging and void fill material inside to prevent product from physically damaged during return transportation or customer will be responsible for any loss and damages in return shipping. Any loss or damages during the return shipping due to insufficient shipping packaging may result the return to be rejected back to you or charges to be applied to your refund determined by Unique Bargains B2B.
6. Upon our acceptance of the merchandise in like new condition in strict conformance with the basic criteria and standard returns policy, the purchase price will be credited to the credit card used for the original purchase.
7. Refund will be issued after our warehouse receives, inspects, and processes your return. Unique Bargains B2B will refund back to your method of payment.

Restocking Fees and Return Shipping Labels
Returns are subject to restocking fees of 15% of the purchase price and return shipping fees. For products that are eligible for return or replacement, the return shipping labels are free for returns or replacement of the same item within the applicable return policy period and return reasons. Unique Bargains B2B does NOT charge restocking fee and return shipping labels within return policy period for returns of damaged or defective products, wrong product was sent to you, or the product did not match what was shown on website. In the event a returned product which is not defective, not the original product that was sent to you, or the product does match what was shown on the Site after our inspection, the product will be returned to you at your cost and the return shipping cost initially covered by Unique Bargains B2B will instead be deducted from the refund amount along with any necessary restocking fee that may apply.

RMA instructions

When you return an item, you may see different return options available. To request:
1. Log onto your NeweggBusiness.com account. Select New RMA Request option under My Account. Find your order in order history.
2. Click Return an item from this order option to start.
3. Select the return type from Refund or Replace.
4. Select the item(s) you wish to continue.
5. Specify more details, including item quantity, and any additional comments or messages regarding your request before click SUBMIT button.
6. It will take up to 24 - 48 hours to respond to your inquiry after Customer Service Representatives receive your inquiry.
7. Once your request is approved, you will be provided with detailed instruction through e-mail. The e-mail contains RMA number, RMA details and important return shipping instruction. Read the instruction carefully before shipping your return merchandise back.
8. We strongly recommend you return your item in the same or similar packaging as they were delivered to you with all the original parts, accessories and menu/documentation included (any missing parts or accessories may result your return being rejected or your refund/replacement being delayed). Re-using the package your item came in is acceptable, as long as the packaging is in good condition and all previous addresses, tracking information and labels are removed.

Feedback

4 out of 5 eggs Based on 2293 ratings

To rate this seller or report a problem, please use the link provided in the order confirmation email or the order history section located in your account settings.
Please note that customers may submit star ratings for sellers and have the option not to submit written reviews, which can result in a lower number of reviews. All ratings are accrued to the seller’s current total star rating.
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  • Anonymous

4 out of 5 eggs I got what I wanted.

These are the best hangers for the meatle neilson frames I'm glad I could get then.

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  • Anonymous

4 out of 5 eggs Delayed shipping

Still waiting on an item thats gone everywhere from close to where I live all the way to the other side of the country with no end in sight. Will not be using this seller moving forward. How it takes weeks to a month or more to receive a single item should tell you everything you need to know of how they value you as a customer

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  • RG144

4 out of 5 eggs Cell phone cover

Could .not find cover for Samsung S9 in local stores. Other online retailers had expensive covers. Newegg had good selection at reasonable prices and delivered quickly. Would highly recommend.

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  • Anonymous

4 out of 5 eggs Perfect fit

Would recommend. Fit like a glove

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  • Anonymous

4 out of 5 eggs

According to USPS tracking, the item took a week to get from one part of the originating city to them in another part of the same city. Doesn't make sense to me. Technically it was "on time" because they quoted a delivery date a week and a half after ordering.

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  • Anonymous

4 out of 5 eggs BEWARE

Chinese seller said shipped..lie. Never received. DO NOT PATRONIZE.

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  • Anonymous

4 out of 5 eggs

Shouldn't take 10 days to be delivered...

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  • Anonymous

4 out of 5 eggs

Fast ship and great product

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  • Anonymous

4 out of 5 eggs Very Nice Passive Radiators!

I would recommend this seller to others. They have a nice selection of items on their website. It took a bit longer than expected to receive these, but I believe they were shipped from California and came to Florida by UPS ground. So that explains it, which is ok since I'm not ready to install them on my speakers anyway as they are still under construction. The only thing that disappointed me was that these are closer to 2 and a half inches in diameter and not 3 inches as I had ordered. So we'll have to see how they sound with 3 inch full range speakers. But they seem to be a very durable product and should last a long time!

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  • william b.

4 out of 5 eggs Best customer service I've ever seen!

Had a problem with shipping and after following the proper channels contacted New Egg customer service. Within 48 hours of that communication my package was at my front door. Since that I've ordered an M.2 SSD arrived in 4 days. They've earned my continued business. I'm very thankful to have found such a great company who follows the right way to do business.

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Seller Profile: Unique Bargains B2B