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Uniquepos

Return Policy
Standard Return Policy
- Return for refund within: 30 days
- Return for replacement within: 30 days
- Restocking Fee: 15.00%
RMA Policy
Return Policy (Request RMA)
Unless noted below or in the product description, most products can be
returned within 30 days from the date of invoice if all of the
following requirements are met:
Items returned must first be issued a Return Merchandise Authorization
(RMA) number.
RMA numbers are valid for 30 days only.
Please allow 2-3 weeks to process refunds and credit your account.
Our Return Policy for software is consistent with the manufacturer
license agreement.
We do not accept returns of Print heads, Media (labels, ribbon,
receipt paper, etc.), Software or Symbol Service Contracts.
For certain items all sales are final and returns are not available,
see product descriptions for information.
To receive credit, all products must
Must be returned in their original packaging and non used.
Must include all manuals, cables, warranty cards, etc.
Must be clean, without scratches and resealed in a factory fresh condition.
All products must be returned double boxed, with no markings or
writing on the original box. If a product shows signs that the entire
product and packaging was removed from its original box, a refund may
be denied resulting in shipment of the product back to the customer.
Freight charges are not refundable. Customer is responsible for
shipping costs on returned items. If the returned item meets all the
above requirements, it will be accepted and a restocking fee will be
applied depending on the sale value of the returned items:
RMA Fee Schedule for Returned Items
Products returned New, Unopened in perfect condition with all
packaging and item materials and manuals that can be resold as new are
subject to a 15% restock fee + Shipping cost.
Products returned Used, Opened in close to perfect condition or with
all packaging and item materials and manuals that can be resold as
openbox are subject to a 50% restock fee + shipping costs. Products
returned Used, Opened in user damaged condition or without all
packaging and item materials and manuals that cannot be resold as new
or open box are refused and returned to customer. If a customer
refuses delivery of returned item, the item is disposed of by the
shipping carrier, but the customer is still charged for that item and
will not be entitled to a refund.
Lost or Damaged Merchandise/Claims:
All claims about carriers must be made within 15 days of delivery.
Dead on Arrival Claims:
All DOA claims must be made within 5 days of delivery.
Products that show signs of use are not returnable as dead on arrival.
Refusal and Undelivered Fees:
A %15 refusal fee will be apply to all items that are not accepted by
customer upon delivery and to all orders that can not be delivered to
the given address.
RMA instructions
When you return an item, you may see different return options available. To request:
1. Log onto your NeweggBusiness.com account. Select New RMA Request option under My Account. Find your order in order history.
2. Click Return an item from this order option to start.
3. Select the return type from Refund or Replace.
4. Select the item(s) you wish to continue.
5. Specify more details, including item quantity, and any additional comments or messages regarding your request before click SUBMIT button.
6. It will take up to 24 - 48 hours to respond to your inquiry after Customer Service Representatives receive your inquiry.
7. Once your request is approved, you will be provided with detailed instruction through e-mail. The e-mail contains RMA number, RMA details and important return shipping instruction. Read the instruction carefully before shipping your return merchandise back.
8. We strongly recommend you return your item in the same or similar packaging as they were delivered to you with all the original parts, accessories and menu/documentation included (any missing parts or accessories may result your return being rejected or your refund/replacement being delayed). Re-using the package your item came in is acceptable, as long as the packaging is in good condition and all previous addresses, tracking information and labels are removed.
Feedback
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Reviewed on Aug 25, 2022 I did not receive my entire order
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Reviewed on May 05, 2020 The requested item was exactly what we needed, and actually arrived several days earlier than anticipated! Thank you.
1 out of 1 people found this review helpful.
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Reviewed on Nov 07, 2019 Described wrong on website Uniquepos Response:
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Reviewed on Jun 05, 2019 good service and nice prices
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- Seller Profile: Uniquepos