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Seller Profile: v-color

v-color

V-COLOR Technology Inc., founded in 2006 by a team of seasoned experts boasting over a decade of experience in DRAM module research, development, and manufacturing, stands as a beacon of quality and innovation in the industry. We pride ourselves on utilizing top-tier chips to deliver a comprehensive range of DRAM products, encompassing standard memory, server memory, overclocking memory, memory tailored for Apple upgrades, and OEM solutions for renowned brands.

At V-COLOR, our unwavering commitment lies in furnishing our global partners with unparalleled memory solutions. Each module undergoes rigorous in-house testing by our proficient engineers throughout production, ensuring optimal performance and reliability. Moreover, prior to every shipment, our products undergo meticulous scrutiny to uphold our stringent quality standards.

Return Policy

Standard Return Policy

  • Return for refund within: 30 days
  • Return for replacement within: 60 days
  • Restocking Fee: 0.00%

RMA Policy

v-color Return Policies.
• All returns must include the following or it may be rejected and returned back to you:
• Product purchased from v-color
• Original Condition, no physical damage (exclude damages sustained during transportation)
• All accessories, manuals, warranty registration card, etc.
• Original UPC/serial number intact on product and on retail package (Proof of Purchase)
• All return request for refund or replacement can be submitted via Newegg Return Portal with valid return reason selected within thirty (30) calendar days from the delivery date and valid RMA numbers will be provided by Newegg

Return Requirements and Policy:
1. All return or replacement request will be processed within 2 business days after returned item is received by v-color
2. Shipment received with visible damages must be reported to us within Fifteen (15) calendar days of the delivery date. In the event an item is sold without shipping charge, v-color will refund the amount of sale.
3. All returns with missing part(s) (including, but not limited to, accessories, manuals, warranty registration cards, original manufacturer packing materials and retail packaging) will not be processed until the part is received.
4. Customer is responsible for return shipping expenses for products over 50lbs unless product is defective, damaged, or not as advertised. Replacements will be shipped at our expense.
5. Customer is required to ship the return products with sufficient shipping packaging and void fill material inside to prevent product from physically damaged during return transportation or customer will be responsible for any loss and damages in return shipping. Any loss or damages during the return shipping due to insufficient shipping packaging may result the return to be rejected back to you or charges to be applied to your refund determined by v-color.
6. Upon our acceptance of the merchandise in like new condition in strict conformance with the basic criteria and standard returns policy, the purchase price will be credited to the credit card used for the original purchase.
7. Refund will be issued after our warehouse receives, inspects, and processes your return. v-color will refund back to your method of payment.

Restocking Fees and Return Shipping Labels
Newegg Marketplace does NOT charge restocking fees for eligible returns. Return shipping labels within return policy period are free for returns under 50lbs, damaged or defective products, wrong product was sent to you, or the product did not match what was shown on website.

RMA instructions

When you return an item, you may see different return options available. To request:
1. Log onto your NeweggBusiness.com account. Select New RMA Request option under My Account. Find your order in order history.
2. Click Return an item from this order option to start.
3. Select the return type from Refund or Replace.
4. Select the item(s) you wish to continue.
5. Specify more details, including item quantity, and any additional comments or messages regarding your request before click SUBMIT button.
6. It will take up to 24 - 48 hours to respond to your inquiry after Customer Service Representatives receive your inquiry.
7. Once your request is approved, you will be provided with detailed instruction through e-mail. The e-mail contains RMA number, RMA details and important return shipping instruction. Read the instruction carefully before shipping your return merchandise back.
8. We strongly recommend you return your item in the same or similar packaging as they were delivered to you with all the original parts, accessories and menu/documentation included (any missing parts or accessories may result your return being rejected or your refund/replacement being delayed). Re-using the package your item came in is acceptable, as long as the packaging is in good condition and all previous addresses, tracking information and labels are removed.

Feedback

5 out of 5 eggs Based on 44 ratings

To rate this seller or report a problem, please use the link provided in the order confirmation email or the order history section located in your account settings.
Please note that customers may submit star ratings for sellers and have the option not to submit written reviews, which can result in a lower number of reviews. All ratings are accrued to the seller’s current total star rating.
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  • Anonymous

4 out of 5 eggs Excellent seller

I was skeptical at first because I'd never heard of this company. But did a little research and pulled the trigger. Their product is built with extreme high quality. I bought the DDR5 7200 RAM kit. These sticks feel like a tank. I ordered this kit along with Corsair's kit on the same day on a Saturday. The Corsair's were coming from US. The V Color came from Taiwan. The V Color got to me on Tuesday. Putting the US shipping to shame. The Corsair's did not get to me until Saturday the following week. I would highly recommend this seller. I will be buying V Color RAM from now on.

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  • Timothy M.

4 out of 5 eggs Let down.

- received a used kit when item was listed as new. - reached out to their customer service asking why they would send me a used kit but they never returned a message, even after 2 weeks. - can't say i recommend this seller because of my experience.

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  • Devin Jiang

4 out of 5 eggs Amazing Ram Kit

The RAM came quickly and was packed well. Installing it was simple, quick, and easy. Once I booted into the bios, turning on xmp got the ram up to the rated speed just fine with no system instability. The RAM synced up well with ASUS Aura and looks fantastic in my build. Overall, a great product and I am very happy.

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  • Anonymous

4 out of 5 eggs

Very fast delivery and great prices. Super satisfied!

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  • J T.

4 out of 5 eggs Smooth Transaction

The RAM was delivered quickly, well packaged, worked as it should in a customer's MSI game board. Would buy again. I also tested the overclocking using the OC that is a built in feature on this motherboard. They worked smoothly in this application, but I did not do a extensive burn-in in that mode. Hope this helps.

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  • Dave

4 out of 5 eggs i am very impressed with these!

so after doing a lot of research and my budget wise .. i choose them .. and over all it works great on my MB as i can use it with my RGB utility prob from AsRock with them .. bought 16 Gig..ss then purchased more a few months later .. my Board can hold more then this. but as the prices have changed so much i have to wait and settle on 32 gigs atm over all very impressed

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  • Brian M.

4 out of 5 eggs V-Color memory.

Good looking ram, love the LED's easy to sync with Aura Crate. Good speed. Perfect. thanks. Recommended seller.

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  • Cody M.

4 out of 5 eggs Have been waiting over a week to get the RAM I ordered

Have been waiting over a week to get the RAM I ordered. I was able to order a second set from another seller and received it first. Update as of Sep 14, 2021 still haven't got it

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  • Anonymous

4 out of 5 eggs I did not receive my product

Still waiting on delivery, four days late.

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  • Keith s.

4 out of 5 eggs Vcolor 8 gig memories

Works excellent!

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Seller Profile: v-color