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Seller Profile: WPIT Technology

WPIT Technology

About US:


We would ship your order within 24 hours after payment is done.
If you have any questions, you can send us an email and we promise to reply within 24 hours.

Here are the important things to note:

If you are satisfied with the product and service, please leave us five eggs feedback.
If you have any questions or dissatisfaction with your order or products, you can send us an email first, and we will reply and provide solutions at the first time.
Please do not leave us negative feedback before you contact us, because your suggestions are very important to us, thank you very much!

Return Policy

Standard Return Policy

  • Return for refund within: 30 days
  • Return for replacement within: 45 days
  • Restocking Fee: 15.00%

RMA Policy

All returns must include the following or it will be rejected and returned back to you at your cost:
. Product purchased from Bangbangbang
. Original Condition, no physical damage (exclude damages sustained during transportation)
. All accessories, manuals, warranty registration card, etc.
. Original UPC/serial# intact on product and on retail package (Proof of Purchase)
. Valid RMA number obtained from website or customer service for the correct product and order
Additional Return Requirements and Policy:
1. An RMA number must be requested within thirty (30) calendar days of the delivery date. Shipping charge is the cost of us sending the product to you and will not be refunded. No restocking fee will be applied on return for DOA/Defective and shipping damaged product. Shipment received with visible damages must be reported to us within seven (7) calendar days of the delivery date. In the event an item is sold without shipping charge, Bangbangbang will refund the amount of sale.
2. All returns with missing part(s) (including, but not limited to, accessories, manuals, warranty registration cards, original manufacturer packing materials and retail packaging) will not be processed until the part is received.
3. Customer is responsible for return shipping expenses unless otherwise explicitly states on the product. Replacements will be shipped at our expense.
4. Customer is required to ship the return products with sufficient shipping packaging and void fill material inside to prevent product from physically damaged during return transportation. Customer is responsible for any loss and damages in return shipping.
5. Upon our acceptance of the merchandise in like new condition in strict conformance with the basic criteria and standard returns policy, the purchase price will be credited to the credit card used for the original purchase.
6. Refund would be issued after our warehouse receives, inspects, and processes your return,WPIT Technology would refund back to your method of payment.

RMA instructions

When you return an item, you may see different return options available. To request:
1. Log onto your NeweggBusiness.com account. Select New RMA Request option under My Account. Find your order in order history.
2. Click Return an item from this order option to start.
3. Select the return type from Refund or Replace.
4. Select the item(s) you wish to continue.
5. Specify more details, including item quantity, and any additional comments or messages regarding your request before click SUBMIT button.
6. It will take up to 24 - 48 hours to respond to your inquiry after Customer Service Representatives receive your inquiry.
7. Once your request is approved, you will be provided with detailed instruction through e-mail. The e-mail contains RMA number, RMA details and important return shipping instruction. Read the instruction carefully before shipping your return merchandise back.
8. We strongly recommend you return your item in the same or similar packaging as they were delivered to you with all the original parts, accessories and menu/documentation included (any missing parts or accessories may result your return being rejected or your refund/replacement being delayed). Re-using the package your item came in is acceptable, as long as the packaging is in good condition and all previous addresses, tracking information and labels are removed.

Feedback

4 out of 5 eggs Based on 142 ratings

To rate this seller or report a problem, please use the link provided in the order confirmation email or the order history section located in your account settings.
Please note that customers may submit star ratings for sellers and have the option not to submit written reviews, which can result in a lower number of reviews. All ratings are accrued to the seller’s current total star rating.
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  • efren h.

4 out of 5 eggs As decribed

no issues.

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  • Digit

4 out of 5 eggs Took a While to get here.

I guess I am getting spoiled with fast delivery, this took almost 2 weeks but I survived. It did get here in good working order.

Did you find this review helpful? Yes No

  • Jeffrey m.

4 out of 5 eggs perfect

item was as described...and worked great.

Did you find this review helpful? Yes No

  • Anonymous

4 out of 5 eggs Request to cancel your purchase if you want your item to ship

Tracking showed as label created for days before item actually shipped. It wasn't until I requested my purchase to be cancelled that tracking was updated and item was "Picked Up by carrier"

WPIT Technology Response:

Hello,dear buyer, you don't need do anything after you place the order,and we would ship it in order of time. And your order was delayed due to some reason,thanks for your understanding. Sincerely

0 out of 1 people found this review helpful. Did you? Yes No

  • Anonymous

4 out of 5 eggs Good product and description

Whilst shipping was a little slow, it was on time The product is as described and works great.

WPIT Technology Response:

Thank you!

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  • Anonymous

4 out of 5 eggs Sold me a used chair

The chair arrived with dirt and scuff marks on the base as well as several large tears and holes in the chair itself. I was not told I was ordering a used and damaged chair.

0 out of 1 people found this review helpful. Did you? Yes No

  • William Lueck

4 out of 5 eggs Difficult people

Very difficult people to deal with, don't seem to want to help. Not very likly to deal with them in the future as there are othe more helpful places to go. They destroyed a twenty year relationship but they are a differnt company today.

WPIT Technology Response:

Hello,dear, we are sorry you have some troubles, but we never received your message and we even don't know what you mean for the negative feedback... please let us know what's your problem and we would help,thanks, Sincerely

2 out of 2 people found this review helpful. Did you? Yes No

  • Anonymous

4 out of 5 eggs

good

1 out of 1 people found this review helpful. Did you? Yes No

  • Joseph h.

4 out of 5 eggs Got the right part

I saw a lot of negative reviews, so I wanted to state I got the item I requested on time. Everything worked great.

1 out of 1 people found this review helpful. Did you? Yes No

  • Anonymous

4 out of 5 eggs Never received.

On newegg, it said 5 to 9 days, ships from US. It's been that long, and it's not here. Tracking says "Arrived Shipping Partner Facility, USPS Awaiting ItemJAMAICA, NY 11434 Shipping Partner: 4PX EXPRESS USA"Which looks like they drop shipped it from China. If I wanted it to take forever, I could have ordered it straight from China myself. I didn't care if it was made and shipped from there. I just wanted it to be in the US when I ordered it, like it said it would be on the newegg site. I won't be using this seller again. I ordered with how long it would take to get here into consideration. They need to be more honest about the shipping time, and where the item is shipping from.

WPIT Technology Response:

Hello,dear, sorry for the probelm, we had just checked the tracking number 420525019200190270334901625434,it shows: 2021-04-08 00:00 In Transit to Next Facility -> Your package is moving within the USPS network and is on track to be delivered to its final destination. It is currently in transit to the next facility. pls don't worry, thanks

1 out of 2 people found this review helpful. Did you? Yes No

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Seller Profile: WPIT Technology