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Seller Profile: WPIT Technology

WPIT Technology

About US:


We would ship your order within 24 hours after payment is done.
If you have any questions, you can send us an email and we promise to reply within 24 hours.

Here are the important things to note:

If you are satisfied with the product and service, please leave us five eggs feedback.
If you have any questions or dissatisfaction with your order or products, you can send us an email first, and we will reply and provide solutions at the first time.
Please do not leave us negative feedback before you contact us, because your suggestions are very important to us, thank you very much!

Return Policy

Standard Return Policy

  • Return for refund within: 30 days
  • Return for replacement within: 45 days
  • Restocking Fee: 15.00%

RMA Policy

All returns must include the following or it will be rejected and returned back to you at your cost:
. Product purchased from Bangbangbang
. Original Condition, no physical damage (exclude damages sustained during transportation)
. All accessories, manuals, warranty registration card, etc.
. Original UPC/serial# intact on product and on retail package (Proof of Purchase)
. Valid RMA number obtained from website or customer service for the correct product and order
Additional Return Requirements and Policy:
1. An RMA number must be requested within thirty (30) calendar days of the delivery date. Shipping charge is the cost of us sending the product to you and will not be refunded. No restocking fee will be applied on return for DOA/Defective and shipping damaged product. Shipment received with visible damages must be reported to us within seven (7) calendar days of the delivery date. In the event an item is sold without shipping charge, Bangbangbang will refund the amount of sale.
2. All returns with missing part(s) (including, but not limited to, accessories, manuals, warranty registration cards, original manufacturer packing materials and retail packaging) will not be processed until the part is received.
3. Customer is responsible for return shipping expenses unless otherwise explicitly states on the product. Replacements will be shipped at our expense.
4. Customer is required to ship the return products with sufficient shipping packaging and void fill material inside to prevent product from physically damaged during return transportation. Customer is responsible for any loss and damages in return shipping.
5. Upon our acceptance of the merchandise in like new condition in strict conformance with the basic criteria and standard returns policy, the purchase price will be credited to the credit card used for the original purchase.
6. Refund would be issued after our warehouse receives, inspects, and processes your return,WPIT Technology would refund back to your method of payment.

RMA instructions

When you return an item, you may see different return options available. To request:
1. Log onto your NeweggBusiness.com account. Select New RMA Request option under My Account. Find your order in order history.
2. Click Return an item from this order option to start.
3. Select the return type from Refund or Replace.
4. Select the item(s) you wish to continue.
5. Specify more details, including item quantity, and any additional comments or messages regarding your request before click SUBMIT button.
6. It will take up to 24 - 48 hours to respond to your inquiry after Customer Service Representatives receive your inquiry.
7. Once your request is approved, you will be provided with detailed instruction through e-mail. The e-mail contains RMA number, RMA details and important return shipping instruction. Read the instruction carefully before shipping your return merchandise back.
8. We strongly recommend you return your item in the same or similar packaging as they were delivered to you with all the original parts, accessories and menu/documentation included (any missing parts or accessories may result your return being rejected or your refund/replacement being delayed). Re-using the package your item came in is acceptable, as long as the packaging is in good condition and all previous addresses, tracking information and labels are removed.

Feedback

4 out of 5 eggs Based on 153 ratings

To rate this seller or report a problem, please use the link provided in the order confirmation email or the order history section located in your account settings.
Please note that customers may submit star ratings for sellers and have the option not to submit written reviews, which can result in a lower number of reviews. All ratings are accrued to the seller’s current total star rating.
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  • Ted Williams

4 out of 5 eggs Does not ship from United States

The seller lists themselves as a company that Ships from the United States, but they do not. We typically do not receive items when they come from China because they usually get lost in the mail. We also depend on items getting here as soon as possible. I had to order the item again from a different seller to be sure that we receive it and that it comes in time.

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  • John T.

4 out of 5 eggs I set thew option ship from USA only, it came from China

I don't know if this is the fault of the sender, or the Newegg web page. If you set the option USA only, the item should ship from a USA location not China. Other than that they are male to female USB adaptors, nothing more nothing less.

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  • Christopher L.

4 out of 5 eggs Good communication to resolve an issue

I had a problem with the product that I received so I contacted this seller (WPIT) via New Egg's message center. WPIT was very responsive and helpful. When we could not resolve the technical issue, this seller was quick to offer a refund. Because of this good customer service, I would be willing to buy other products from this seller. Thank you.

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  • Crystal L.

4 out of 5 eggs Wonderful

Thank u

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  • efren h.

4 out of 5 eggs As decribed

no issues.

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  • Digit

4 out of 5 eggs Took a While to get here.

I guess I am getting spoiled with fast delivery, this took almost 2 weeks but I survived. It did get here in good working order.

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  • Jeffrey m.

4 out of 5 eggs perfect

item was as described...and worked great.

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  • Anonymous

4 out of 5 eggs Request to cancel your purchase if you want your item to ship

Tracking showed as label created for days before item actually shipped. It wasn't until I requested my purchase to be cancelled that tracking was updated and item was "Picked Up by carrier"

WPIT Technology Response:

Hello,dear buyer, you don't need do anything after you place the order,and we would ship it in order of time. And your order was delayed due to some reason,thanks for your understanding. Sincerely

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  • Anonymous

4 out of 5 eggs Good product and description

Whilst shipping was a little slow, it was on time The product is as described and works great.

WPIT Technology Response:

Thank you!

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  • Anonymous

4 out of 5 eggs Sold me a used chair

The chair arrived with dirt and scuff marks on the base as well as several large tears and holes in the chair itself. I was not told I was ordering a used and damaged chair.

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Seller Profile: WPIT Technology