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VoIP or Landline?

Introduction

A voice over internet protocol (VoIP) phone can have several advantages over a standard telephone, but should your organization switch over to a VoIP phone system? The answer depends, as what may be an invaluable feature for one organization may be unneeded by another. To help you decide whether your organization should migrate to VoIP, NeweggBusiness will outline what it is and how it compares to a standard telephone system.

What is VoIP?

VoIP is a method of voice communication that uses a computer network instead of an analog telephone network. It can be software, hardware, or a combination of the two. One example of VoIP software is Skype™, which can be installed on most computers and smartphones. There are also VoIP hardware solutions such as gateways, phones, and conference room speakers. VoIP phones can look very similar to standard corded or cordless phones, except that they will have an Ethernet port or Wi-Fi™ connectivity. Similar to telephone services, VoIP systems are subscription based.

Benefits of VoIP Phones

So what advantages do VoIP phones have for organizations? Cost is one, as VoIP systems can have lower subscription costs than landline services. Another added benefit is that a VoIP system will incur no extra charges for in-network calls over long distances. If your organization has offices across great geographical differences, a VoIP system will allow your offices to communicate with each other at no additional cost.

Scalability is also better with VoIP than it is with landline phone services. To expand a VoIP system, you only need to connect a VoIP phone to the network. There is also minimal setup with a VoIP phone, as it will just require updating software settings. Meanwhile, installing a new telephone line will require your organization to have a technician rewire analog hardware. VoIP phone systems can also have a slew of extra features such as voicemail, call forwarding, computer integration, and support for conferencing devices.

Benefits of Standard Telephones

Even though there are many benefits to a VoIP phone, a landline phone still does have some advantages. Network reliability is one of the biggest, as an analog telephone system can be more reliable than a VoIP system. A VoIP phone is reliant on both the power grid and Ethernet network for operation, and if either stops functioning, so do your VoIP devices. One popular solution is to have landlines phones supplement a VoIP network for emergencies.

Call quality with landline phones is also more consistent than with VoIP phones. If the Ethernet network becomes slow or erratic, call clarity on a VoIP phone can suffer. With an analog phone, call clarity is not dependent on a telephone network’s data speeds.

Final Words

The upsides of a VoIP phone system are that it can be cheaper and more expandable than a standard telephone system. If you expect your organization to quickly expand in the near future and have a stable computer network, a VoIP phone system will be more cost-effective. However, if your organization is relatively small does not expect to expand its phone system, a landline phone is just as good as any VoIP phone.